NHL '09 Competition Guide

Tournament Competition Guide
NHL 09 (Xbox 360)

Registration:
You must first register a user account for the Newegg NHL 09 (Xbox 360) Tournament at the official site found at http://wanfest.newegg.com. It is important that you remember your username and password, as they will be required for a number of purposes including checking dates and times of upcoming matches and opening support tickets.

Important Pages:

• My Registration - Here you can view all of your upcoming matches and completed matches under the "My Matches" section, as well as the tournaments you are registered for under the "My Competitions" section.
• Support - If you have a problem, dispute, general question, or otherwise need assistance, you can create a new support ticket on the support page.

Competition Flow:

1. You can view upcoming matches (including date and time), server information, match brackets, and your opponent’s contact information & Xbox Live gamertag on the My Registration page under the "My Matches and Challenges" section. You must be logged in to view this page.

2. If BOTH players are unable to make the match date and time specified on the schedule, both players will need to open a support ticket. Pending an administrator’s approval, both players will be permitted to reschedule to a date and time within 22 hours of the original match date. Remember, the match score must be reported via My Matches within 22 hours of the originally scheduled match. If the score is not reported, both players will be subject to a double forfeit and removal from the tournament. If one player is present at the scheduled match time, and their opponent is not, the player that showed up will be awarded a forfeit win.

3. Players must be online and available at least 15 minutes before the scheduled match time. At match time, you will log onto IRC (www.mirc.com) and join the channel “#newegg.support” on the channel irc.gamesurge.net network. It is strongly suggested that you be on IRC during your scheduled match time. For help using mIRC please see item #9 below.

4. The higher seed will host the game and invite the opponent, via X-Box Live, to the match.

5. Once both players are connected, play will commence when all players are ready. Both players must take digital photos of the results of the match! Please refer to the official NHL 09 Rules for match rules & settings. It is required that both players take end-game digital photos in the event that a dispute arises.

6. After the match, it is the responsibility of the winning player to report a win via the My Matches on the My Registration section. Double check to make sure the score is accurate before submitting.

7. In the event that a dispute arises, it must be brought to the attention of a tournament administrator via support ticket or IRC during half time or within 5 minutes of the conclusion of the match. Disputes will not be heard more than 10 minutes after the conclusion of the match.

8. If your opponent doesn’t show up at the scheduled match time, after a 5 minutes grace period you will need to report a forfeit win via the My Matches section. If you have wrongly been awarded a forfeit win or given a forfeit loss, you need to contact a tournament administrator immediately on IRC or via a support ticket

9. If an issue occurs, or you require assistance at any time during the tournament, you may open a support ticket via the Support page. You may also speak to a live administrator via IRC (http://www.mirc.com) to download the chat client) in channel #newegg.support on the irc.gamesurge.net network.
   
   To access the network, simply open your mIRC client and type “/s irc.gamesurge.net” followed by “/j #newegg.support”. Administrators will be available during all scheduled matches. Please note that if a dispute arises, it must be filed either via support ticket or on IRC at half-time or directly after the match.

10. Note that this competition guide could change based on the game’s current version. Please check this document often for updates!